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Frequently asked questions and other useful tips

Mainloop Pay

Is the same QR code always generated for the same amount?

No, it's not. Each purchase has its own special QR code.

Is the QR code related to the products or to the amount to be paid?

QR code is related to the order. Order ID (particular number used for following orders) can be identified through the call number and purpose of the payment.

Can it be paid from a foreign currency bank account?

No, it's possible to pay only from a dinar bank account.

Is integration charged?

Integration is free to stores that use WordPress / WooCommerce. A monthly subscription to our service is paid.

How long does it take to integrate?

Integrating the service into online stores that use WordPress / WooCommerce takes several hours.

Is it possible to allow payment via IPS QR code to individual products?

It is possible to assign a payment method to individual products.

Is it possible to pay from abroad?

It is possible only if the user has a Serbian payment card, a dinar bank account and an installed application for mobile payment.

Which banks offer IPS QR payment method?

24 banks in Serbia have committed to introduce this method of payment. Some banks have already integrated the service, and some will integrate it in the near future.

Can the money go to any bank account?

Yes. The account can be both private and business.

What information do we need for integration?

It is necessary to provide information about your company and the domain of your online store. All other settings can be made independently in WooCommerce settings.

Does the price of the service depend on the turnover?

No, it doesn't. Our service price is unique and is paid on a monthly basis.

How much time is needed to receive the payment information?

IPS - instant payment system - The money should go to your account immediately. Depending on the bank, there may be a slight delay, which does not depend on us. Also, it can happen that the customer orders the product and makes the payment later.

Is there a commission when paying?

The service works completely without commission on the part of the seller. Commission can be charged to buyer depending on the bank in which he has an account.